Phone Support

Emotional Support Line

Office of Mental Health
24 x 7 – Call 1-844-863-9314

Emotional Support

Additional OMH Resources


Peer Support Phone Lines

This page is for phone based peer support

  • For online peer support groups by peer support providers, click here
  • If you are a peer support provider, looking for support, click here.

New York City
Phone Support for Working Peer Support Providers
(specifically for peer support workers)
Call: (929) 254-4422
Trained, Experienced, Peer Operators live on-duty offering
peer support to the peer workforce
Trained, Experienced, Peer Operators live on-duty offering
peer support to the peer workforce
Wednesdays and Thursday
6 pm – 8:30 pm
Learn more

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Albany, New York
Mental Health Empowerment Project (MHEP)
Peer Support Line
800-643-7462 (24 x 7)
Flyer
Learn more

MHEP Peer Mentor Line
518-235-2178 (9 am – 9 pm)

Empowerment Exchange, Troy
Peer Support Line
M-F: 9 AM – 9 PM
518-235-2173

RISE Center, Mount Vernon
Peer Support Line
914-664-3444 (24 x 7)

Capital Area Peer Services (CAPS)
Care Line
Every Day: 5 PM to 1 AM
518-427-0310
Learn more

NAMI Capital Region
Helpline
518-588-6949
Learn more

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Binghamton, New York

Mental Health Association of the Southern Tier
Peer Run Warmline
Available 24 x 7 (Our House Peer Respite)
(607) 240-7291
Learn more

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Buffalo, New York

Housing (Recovery) Options Made Easy
Peer Support Lines
Erie County (24 x 7)
Phone 844-749-3848 | Text 716-392-2221
Southern Tier (24 x 7)
Phone 877-426-4373 | Text 716-392-0252
Call for Skype options for 1:1 support
Learn more

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Long Island, New York

Association for Mental Health and Wellness
Peer Support Line
M-F 9-5 pm, Sat. 5-10 pm, Sun. 2-7 pm.
631-471-7242 ext. 1217
Learn more

Long Island Crisis Center
24/7 Hotline: 516-679-1111 Free, anonymous, confidential.

Suffolk County 24/7 Crisis Hotline
Crisis intervention/referral hotline open 24/7/365
631-751-7500

Suffolk County DASH Center
(Crisis Care for Children, Adults and Families)
HOTLINE available 24/7/365
631-952-3333

MHA Nassau County Phonelink
516-489-0100 ext. 1

Nassau County Mobile Crisis Team
Referral talk line at 516-227-8255

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Rochester, New York

Affinity Place Peer Respite
Peer Support Line
24 x 7
585-563-7470
Learn more

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Southeastern New York

People-USA
Peer Support Lines
24 x 7
Warren and Washington Co. 518-502-1172
Putnam Co. 845-452-2728 Ext 616
Orange/Ulster Co. 845-452-2728 Ext 607
Dutchess Co. 845-452-2728 Ext 606
Visit People-USA Facebook
for Online Groups
Learn More

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Veteran Peer Support (Nationally)
Vets 4 Warriors
24 x 7 Support Line
for Veterans and Their Families
1-855-838-8255
Vets4Warriors.com

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Western Massachusetts Recovery Learning Community
Online and Phone
List of groups by topic


Looking for Online Peer Support Groups?

  • For online peer support groups by peer support providers, click here
  • If you are a peer support provider, looking for support, click here.

Additions or corrections?
Send email to academy.virtual.community@gmail.com.